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Storage FAQ
- When can I move in?
- 24 hour move in, your gate code is on your lease online and your lock is included free in the unit!
- How much notice needs to be given before I move out?
- All contracts are month-to-month. However, we would appreciate a 10 day notice before you move out. Please leave your lock off of the unit to signal that you have moved out. Locked units will continue to pay rent.
- What type of documentation do I need to provide in order to rent a space?
- We require a government-issued photo ID (example: driver’s license, state ID, or passport).
- Do I need to sign a long-term lease?
- No, we rent on a month-to-month basis unless the customer requests otherwise.
- Does there have to be someone in the office to let me through the security gates?
- No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
- How do I make a payment?
- You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly. You may also wish to call us with a credit card payment.
- Are there any items that I am NOT able to store?
- Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
- What forms of payments do you accept?
- Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
- How do I know how much storage space I will need?
- You can either use our Storage Calculator on our website or call our manager for assistance.